Terms and Conditions Policy

Overview

These terms and conditions apply to all services provided through our MCD Fitness online coaching platform. By subscribing to any of our packages and paying any deposits, you acknowledge and agree to these terms and conditions.

Service Packages & Minimum Terms

Nutrition Only Package

  • Minimum commitment period of 8 weeks
  • Weekly payments commence the end of the 1stweek of signing up
  • Includes customized meal plans and nutritional guidance
  • Fortnightly check-ins and plan adjustments
  • Access to nutrition coaching app

Training Only Package

  • Minimum commitment period of 8 weeks
  • Weekly payments commence the end of the 1stweek of signing up
  • Includes customized training programs
  • Form check videos and technique guidance
  • Fortnightly check-ins and training progress
  • Access to training app

Training & Nutrition Package

  • Minimum commitment period of 8 weeks
  • Weekly payments commence the end of the 1stweek of signing up
  • Includes all benefits from both Nutrition and Training packages
  • Integrated approach for optimal results
  • Priority support response
  • Fortnightly check-ins with nutrition and training adjustments

Competition Prep Package

  • Initial deposit of $350 to secure your spot
  • Strict minimum commitment period of 20 weeks
  • 16 Weeks of prep and 4 weeks reverse
  • Weekly payments commence 7 days after deposit
  • Includes comprehensive contest preparation:
  • Customized peak week protocols
  • Stage presentation coaching
  • Weekly check-ins. (Fortnightly Face to Face check-ins / Weekly Face to Face check-ins start at 8 weeks out)
  • Customised Nutrition and Training Programs
  • Competition day guidance
  • No early cancellation options available
  • Cardio and Supplement guidelines
  • Exclusive MCD App access and communication
  • Coach at show/depending on time and location
  • 12 Hr Communication Access

Competition day scheduling must be confirmed at enrolment

Posing Package

  • Single payment option or Bulk purchase packages available
  • Minimum commitment of 6 sessions
  • Competition prep posing guidance
  • Video analysis and feedback
  • Practice routines and check-ins

Transformation Package

  • Initial deposit of $1500 to secure your spot
  • Minimum commitment period of 16 weeks
  • Weekly payments commence 7 days after deposit
  • Includes all Training & Nutrition benefits
  • Weekly video calls/Check-ins
  • Priority support
  • Progress tracking and analytics
  • Transformation photography guidance
  • Blood Test Diet Prescription
  • Specific Macro & Micro Diet Plan
  • A 1 0n 1 Weight Specific Training Session with MCD Coach
  • Exclusive MCD App Access
  • 12 Hr Communication Access

Payment Terms

  • All weekly fees are automatically deducted from your provided payment method
  • Payment amounts and dates are specified during registration
  • Failure to make payments may result in service suspension and debt collection
  • Early cancellation fees apply for termination before minimum term completion

Refund Policy

  • Deposit refunds available within 48 hours of enrolment only
  • No refunds on weekly payments once service has commenced
  • No refunds for unused portions of any package
  • Medical emergencies handled on a case-by-case basis with proper documentation

Client Responsibilities

  • Must be 18 years or older to enrol
  • Required to complete initial assessment forms truthfully
  • Must disclose all relevant medical conditions and injuries
  • Responsible for seeking medical clearance before starting any program
  • Must provide check-ins as scheduled
  • Required to follow provided guidelines and programs as prescribed

Health Disclaimer

  • We are not medical professionals
  • All programs are for general fitness and nutrition purposes only
  • Clients assume all risks associated with participation
  • Must consult healthcare providers for medical concerns
  • Required to report any injuries or health changes immediately

Program Continuation

  • All packages automatically roll over after minimum term
  • Cancellation requires written notice via official cancellation form
  • 7-day processing period for cancellation requests
  • Continued payment required during cancellation processing

Privacy & Communication

  • All personal information handled according to privacy policy
  • Communication must be through official channels only
  • No sharing of programs or materials with third parties
  • Social media defamation strictly prohibited

Intellectual Property

  • All programs and materials remain our property
  • Sharing or reselling programs is strictly prohibited
  • Personal use only for all provided materials

Service Modification

  • We reserve the right to modify services with notice
  • Program adjustments based on progress and feedback
  • Price changes will be communicated in advance

Termination Rights

  • We reserve the right to terminate service for:
    • Payment failures
    • Program sharing
    • Inappropriate behaviour
    • False information provision
    • Terms violation

Contact Information

For all queries and concerns: Email: Info@mcdfitness.com.au

 

Support Hours: 8am-5pm Monday-Friday

 

By enrolling in any of our programs and paying the deposit, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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